Terms and Conditions
These terms and conditions apply to the use of the website.
By using the website you are agreeing to accept the terms and conditions.
You can review the latest version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions anytime and they do not affect your statutory rights.
operates as an online store that sells ceramics and homewares. The website is provided by wix.com and is owned and operated by Hinchcliffe and Barber UK Ltd. The copyright of the Hinchcliffe & Barber website and its content belongs to Hinchcliffe & Barber and covers without limitation all logo, copy, text, design, coding, graphics and similar. The right to use the Hinchcliffe & Barber logo in any form is prohibited without our prior written consent. Any use of the website or its contents, for your own personal and non-commercial use, is prohibited without the permission of Hinchcliffe & Barber. This website also contains material which is owned or licensed to us and reproduction is prohibited other than for personal use. All trademarks reproduced in this website which are not the property of, or licensed to us, are acknowledged on the website.
The use of photographs on the website is under license to Hinchcliffe & Barber. The copyright for these photographs remains with the individual photographers. You are authorised to use this material only for personal, non-commercial purposes. Personal use must also be credited to Hinchcliffe & Barber. You agree not to copy, download, adapt, alter, modify, rent, lease, loan, sell, distribute, or create derivative works of any content on this site, in whole or in part.
All copyright, design rights and intellectual property rights exciting in our designs and products in the images, text and design of our website / marketing material are and will remain the property of Hinchcliffe & Barber. We treat any infringement of those rights seriously. We take our customers' privacy very seriously and will never share any personal information provided to us with a third party.
Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
If you wish to cancel your order, you may do so at anytime prior to dispatch. Please contact us in the first instance to discuss. If you wish to cancel or edit your order after you have received a confirmation email from us please email firstname.lastname@example.org.
When you place an order, you will receive an acknowledgment email confirming receipt of your order. This email will be an acknowledgment and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your payment card. All prices are presented in UK pound sterling and include VAT. The price shown on the website is current for the particular product at the time. Prices do not include postage, which is charged separately at checkout. We reserve the right to adjust prices, offers, goods and specifications of goods without any notice or reason, but only before we have accepted your order and not after.
We try our very best to ensure all products are made to meet the brand’s standards. If you believe your item is faulty please return within our 90 day faulty good policy. Hinchcliffe & Barber will assess whether or not the product has suffered a manufacturing fault and will return or refund the product as required. If item is found faulty by Hinchcliffe & Barber, we will replace the exact item (subject to availability) with no postage costs.
Please note if items are found damaged as a result of excessive use, they are not considered faulty.